Privacy Policy
At Beyond the Frame, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book our photography services. By using our website, you consent to the practices described in this policy.
Information We Collect
When you interact with us, we may collect certain information about you, including:
- Personal identification information (such as your name, email address, and phone number) provided voluntarily by you when making an inquiry or booking a photoshoot.
- Event details and locations necessary to provide our photography services.
- Payment information necessary to process your booking, securely handled by trusted third-party payment processors.
- Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies on our website.
Use of Information
We may use the collected information for the following purposes:
- To process your bookings, schedule photoshoots, and deliver final images (digital or physical).
- To communicate with you regarding your session, provide support, and respond to inquiries.
- To feature selected images in our portfolio, website, or social media, strictly subject to the terms of your signed contract and model release.
- To improve our website and services based on your feedback.
Image Privacy and Portfolio Usage
As a photography business, displaying our work is essential. However, we deeply respect our clients' privacy. We will only use your photographs for promotional purposes (such as on our website, social media, or in print materials) if you have agreed to a model release in your contract. If you prefer to keep your images entirely private, simply let us know, and we will honor your request.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Trusted service providers: We may share your information with third-party providers who assist us in operating our business (e.g., online gallery hosting platforms, print labs, payment processors).
- Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
Data Security
We implement industry-standard security measures to protect your personal information and digital photographs from unauthorized access, alteration, disclosure, or destruction. We utilize secure platforms for delivering digital galleries and processing payments.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at esandukule4@gmail.com.